Norms and policies

Spa Schedule: 9 am - 5 pm from Monday to Sunday

 

Lodging:  Check-in:  3 pm  –  Check-out: 11 am Monday to Sunday

 

  • All Day Spa packages include: welcome tea, aromatherapy, music therapy, pool, sauna,  lunch and a spa treatment.  Clients are advised to bring a swimsuit, flip flops, sunscreen and a towel (Akasha Spa towels are rented)

 

RESERVATION and  PAYMENTS:

 

  • All services or packages that the client requests must be booked atleast  48 hours before the date the services are provided depositing 50% of the total amount by bank deposit to our BHD BANK account, information which can be optained by contacting us via the "contact" link on the main menu of this site, or by a money wire via Western Union made out to Andres Pirela in Jarabacoa, Rep. Dom. Mobil # 1(829) 423 9377 - money wires will require the sender's information (name, phone number and city from where the sender is wiring the money).  
  • If the customer does not show the day of the agreed service and / or package, this will result in a NO SHOW.
  • No reimbursements of bank deposits or money wires are made in case of a NO SHOW.
  • If the client wishes to recover the investment in the event of a NO SHOW, the client will need to make a reservation 48 hours in advanced no later that 1 month after the NO SHOW at no additional cost. The reservation will expire definitaly after 1 month. 
  • Rates include tax.
  • The following are not allowed in the spa area:

    -Drinks or meals not purchased at the spa *

 

    -Tobacco products *

 

    -Pets **

 

    -Fire arms **

 

    -Radios or sound devices without earphones *

 

    -Any Paraphernalia that may produce noise or interfere with the peace and quiet of other customers **

 

 

    * Does not apply to customers in lodging area

    ** Applies to all customers


 

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